You can change the email address and personal details on your account at any time.

How to update your details

1. Sign in to CloudDesk.
2. Open Account from the main menu.
3. Select Profile.
4. Edit your name, email address or phone number.
5. Select Save changes.

If you changed your email address

1. Check your new inbox for a confirmation email from CloudDesk.
2. Select Confirm email in that message.
3. Use the new email address the next time you sign in.

Your old address keeps working until you confirm the new one.

If you don't get the confirmation email

• Check your spam or junk folder.
• Check that the new address is spelled correctly.
• Go back to Profile and select Resend confirmation.

Still need help? Contact CloudDesk Support. If you can no longer sign in with your old email address, tell us the address that's on the account and the one you want to use.

Last updated: October 2026