You can cancel your CloudDesk subscription at any time. Here's how, and what to expect afterwards.
How to cancel
- Sign in to CloudDesk.
- Open Billing from the main menu.
- Select Subscription.
- Select Cancel subscription.
- Choose a reason (optional) and confirm.
- Look for a confirmation email. If you don't see it within a few minutes, check your spam folder.
What happens after you cancel
- Your plan stays active until the end of the period you've already paid for.
- You won't be charged again after that.
- Cancelling doesn't automatically refund earlier payments.
If you think you were charged by mistake, see Why was I charged twice? or contact CloudDesk Support. Our billing team will review your request.
Still need help? Contact CloudDesk Support and include the email address on your account.
Last updated: October 2026