If you've forgotten your password, you can set a new one in a few minutes.

How to reset your password

1. Go to the CloudDesk sign-in page.
2. Select Forgot password?
3. Enter the email address on your account and select Send reset link.
4. Open the email from CloudDesk and select Reset password.
5. Enter your new password twice and select Save.
6. Return to the sign-in page and sign in with your new password.

If you don't get the email

• Check your spam or junk folder.
• Make sure you entered the email address used to create your account.
• Wait a few minutes and try again. Only the most recent reset link works.

If you see a message that your account is locked, resetting your password won't remove the lock. See Why is my account locked, and how do I get back in?

Keep your account safe: CloudDesk Support will never ask for your password by email or chat.

Still need help? Contact CloudDesk Support and tell us which step you reached and any message you saw.

Last updated: October 2026